Develop work-life policies that are right
for your business
Your ‘people plan’ - finding
and retaining talented staff - is an important part of your
business plan. Find out how to achieve your objectives by having the
right number, mix and relationships for your organisation.
Consider your business objectives, then choose the option
below that best describes your current staffing needs:
1. Increase numbers of staff
and/or import new skills
2. Maintain current staffing levels and retain
top talent
3. Reduce existing staffing levels
4. Enhance employee commitment to improve customer
experience
1. Increase numbers of staff and/or
import new skills
| Solution: |
Focus on work-life balance as a recruitment incentive |
| |
|
| How to do it: |
Advertise posts as being open to flexible
working patterns |
| |
|
| Outcome: |
Your recruitment pool will be broadened as you attract more
people with the right skills (such as young people, those with
young children), who want to work more flexibly e.g. different
hours or reduced hours such as 2, 3 or 4 days per week |
Top
2. Maintain current staffing levels
and retain top talent
| Solution: |
Focus on work-life balance as an employee retention
incentive |
| |
|
| How to do it: |
Send out questionnaires to discover the work-life balance policies
that staff would most value: consider innovative solutions such
as concierge
services or flexible
benefits |
| |
|
| Outcome: |
Developing an attractive mix of work-life policies and provisions
available to everyone, alongside development and training, will
encourage staff to stay put
Encouraging a flexible
working culture will prepare you for changing business challenges
ahead |
Top
3. Reduce existing staffing levels
| Solution: |
Focus on work-life balance as an employee retention
incentive at a time when morale may be low |
| |
|
| How to do it: |
Review your work-life strategy as a priority; offer
new options; such as flexible
working patterns or home
working |
| |
|
| Outcome: |
Morale will be boosted at a key
time, ensuring that staff numbers are not further eroded
Valuable staff will feel invested in as individuals
and rewarded for taking on bigger workloads |
Top
4. Enhance employee commitment to improve
customer experience
| Solution: |
Focus on work-life balance as a means of developing
staff co-operation and commitment |
| |
|
| How to do it: |
Develop an inclusive, organisation-wide work-life
policy; show respect for the needs of individuals |
| |
|
| Outcome: |
Improved customer loyalty; more
consistent product quality; staff will be prepared to ‘go
the extra mile’ in terms of customer service and innovative
thinking |
Where to next?
Introducing change
- your action plan
Core elements of a work-life strategy
Corporate case studies
Jargon buster
Top
