as part of its ongoing corporate values programme, carried out an opinion survey
on all its people. One of the overwhelming areas of concern - at all levels in
the organisation - was the work/life balance.
is a client service orientated business, often characterised by hard work, long
and, sometimes, unsocial hours. The firm wants to empower its people to become
more involved in decisions about their workloads by putting work/life balance
issues firmly on the business agenda, creating an environment where discussion
of the balance is a regular and accepted part of the debate. In this way, early
warning signs can be addressed, and concerns raised, in a timely way.
addition to a range of family friendly policies, the firm is responding to the
work/life balance challenge by encouraging its 'values champions' - members of
senior line management groups and agents for the corporate values - proactively
to encourage people to become engaged in the subject and to contribute to the
management of the issue. The 'solution' may not be in the form of a policy or
an initiative, but a greater awareness and understanding of business life and
personal life conflicts/dilemmas and their possible consequences.
fee income £1,038 million
Key work-life balance initiatives
care support and provisions
Sustained quality productivity
add your organisation's work-life case study