Employers and work-life balance
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Work-life balance – The Business benefits

Good work-life balance policies and practice are good for business, and some benefits can be directly measured financially. These include:

The business benefits

  • Increased productivity

  • Improved recruitment and retention:

    • BT saved £3m in recruitment costs in the year to March 2003, since 98% of women returned after maternity leave. More…

  • Lower rates of absenteeism:

    • The London Borough of Camden experienced a 2.5% reduction in the cost of sickness absence in the first year it introduced a work-life balance strategy. More…

  • Reduced overheads:

    • BT saved £52m in overheads in the year to March 2003 by increasing its number of home workers; this also means an annual saving of £10m in fuel costs. More…

  • An improved customer experience

  • A more motivated, satisfied and equitable workforce.

Where to next?
The big picture


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